A return to work coordinator helps injured workers remain at or return to work in a safe and sustainable way.
They’re generally an employee nominated by you (the employer) or a contractor you engage for the role. They help you to ensure the policies and procedures in your return to work program are followed.
Category one employers (employers whose basic tariff premium exceeds $50,000, self insurers, and specialised insurers with more than 20 workers) must have a return to work coordinator.
The responsibilities of a return to work coordinator include:
- developing and implementing a return to work program, educating the workforce, keeping injury and return to work statistics, and developing policies and strategies
- providing information to injured workers on benefits and the return to work process
- determining an injured worker’s needs through discussion with them, their nominated treating doctor, and other treating practitioners
- identifying suitable employment and developing and implementing a return to work plan, in collaboration with the insurance agent
- being the main point of contact for the injured worker regarding return to work
- coordinating and monitoring the workers progress in treatment, rehabilitation services and return to work plans.
A complete list of the responsibilities of a return to work coordinator is outlined in the Guidelines for workplace return to work programs.
The training requirements for return to work coordinators are set by SIRA.
For more information, you can call 13 10 50 or go to www.sira.nsw.gov.au.