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certificate of capacity - what you should know

The certificate of capacity is issued by your medical practitioner and used by the insurer to help understand your capacity for work and the payments you’re entitled to.

The certificate of capacity is used by the insurer to assess your capacity for work and the payments you’re entitled to.

  • The certificate of capacity helps the insurer develop an injury management plan with you and your employer to facilitate appropriate medical treatment and recovery at work, and ensures your payments are made promptly.
  • It should have a clear medical diagnosis using acceptable medical terminology.
  • Your nominated treating doctor or treating specialist is responsible for completing the certificate of capacity.
  • You are responsible for signing the consent, completing the declaration and giving the certificate to your employer or their insurer.

consent

You must sign the consent section of the form to enable communication about your injury between your doctor, the insurer and your employer. The consent may also allow the insurer to use information about your claim in the future.

declaration

You are required to complete the worker’s declaration before sending the certificate to your employer or insurer.

capacity for employment - your doctor's role

Your certificate of capacity helps the insurer identify suitable employment so you can return to work and recover with appropriate support.

To facilitate this, your doctor should complete the “Capacity” section with a focus on helping you recover at work. This will indicate whether you have capacity for:

  • all pre-injury duties
  • selected pre injury duties
  • some other work that is not necessarily your pre injury work, or
  • no employment.

If you have capacity for some type of employment, your doctor must complete the hours and days and also the 'capacity' section of the certificate.

If your doctor certifies that you have no current capacity for employment, he/she must estimate the time it will take before you have some work capacity.

Your doctor may also recommend referral to a workplace rehabilitation provider.

Please note: Where your doctor certifies you are incapacitated for work, the period of incapacity specified on the Certificate of Capacity should not exceed 28-days. The certificate cannot be backdated by more than 90 days.