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psychological injury claims

If you suffer a psychological or psychiatric injury you will require medical evidence indicating you suffer from a diagnosable psychological or psychiatric disorder as a result of your employment.

Your claim for psychological injury will only be accepted if there is medical evidence to demonstrate you suffer from a psychological or psychiatric disorder as a result of your employment.

Medical diagnosis: When describing your diagnosis, your doctor should only use accepted medical terminology when completing the Certificate of Capacity. General and ambiguous terminology such as the word 'stress' should not be used.

Reasonable action taken by the employer: No compensation is payable for a psychological injury if the injury was wholly or predominantly caused by reasonable action taken, or proposed to be taken, by or on behalf of the employer with respect to:

  • transfer
  • demotion
  • promotion
  • performance appraisal
  • discipline
  • retrenchment
  • dismissal
  • provision of employment benefits.

To receive a lump sum compensation for permanent impairment, you must have a primary psychological injury with a minimum of 15 per cent whole person impairment.