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What is the context to CGU making their decision?

icare is developing an improved service delivery model for implementation in early 2018 which will deliver much improved services and outcomes for workers and employers.

To support this, icare undertook a selection process from the existing pool of service providers to provide services from 1 January 2018.

During this process CGU informed icare of its intention not to submit a proposal to be a service provider after 31 December 2017.

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