There will be no changes to claims managers for EML, GIO and Allianz customers.

If your workers insurance claim with CGU or QBE is transferring to a new service provider it is highly likely that you will also have a new case manager.

icare will contact all customers who have active claims, to let them know exactly what will happen during the transfer. Our icare customers will be at the centre of all decisions and we want a smooth and efficient transfer. It’s essential that we look after our customers and maintain continuity of claims management activities.

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